Terms of Service
Last Updated: June 4, 2026
Welcome to Society Row. These Terms of Service govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website.
Overview
Throughout these Terms, "Society Row," "we," "us," and "our" refer to Society Row. "You" refers to the user, customer, or visitor accessing our website.
We reserve the right to update, modify, or replace any part of these Terms at any time. Changes become effective immediately upon posting to this website.
Eligibility
By using this website, you represent that you are at least the age of majority in your jurisdiction of residence or have obtained the consent of a parent or legal guardian.
Products & Availability
We strive to display our products, descriptions, and imagery as accurately as possible. However, we cannot guarantee that product descriptions, colors, images, or other content will be completely accurate or error-free.
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify pricing without notice.
Pricing
All prices are displayed in the currency specified on the website.
While we make every effort to ensure pricing accuracy, errors may occasionally occur. In the event of a pricing error, Society Row reserves the right to cancel or refuse any order placed at an incorrect price.
Orders
Submission of an order does not guarantee acceptance.
We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, unauthorized activity, pricing errors, inventory inaccuracies, or violations of these Terms.
If an order is cancelled after payment has been processed, a refund will be issued to the original payment method.
Shipping & Delivery
Delivery estimates are provided for informational purposes only and are not guaranteed.
Society Row is not responsible for shipping delays caused by carriers, customs authorities, weather events, or circumstances beyond our reasonable control.
Risk of loss and title for purchased products pass to you upon delivery to the carrier.
Returns & Exchanges
Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy, which forms part of these Terms.
By placing an order, you acknowledge and agree to the terms outlined in that policy.
Intellectual Property
All content on this website, including but not limited to text, imagery, photography, graphics, logos, trademarks, product designs, and website content, is the property of Society Row and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
Prohibited Use
You may not use this website:
- For any unlawful purpose
- To violate any applicable laws or regulations
- To infringe upon intellectual property rights
- To transmit malicious code or harmful software
- To interfere with the security or operation of the website
- To collect personal information from other users without consent
We reserve the right to terminate access to the website for violations of these Terms.
Disclaimer
This website and all products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, Society Row disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the fullest extent permitted by law, Society Row shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the website, products, or services.
In no event shall our total liability exceed the amount paid by you for the applicable product or order giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Society Row, its affiliates, directors, officers, employees, and representatives from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms or misuse of the website.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of law principles.
Contact
Questions regarding these Terms may be directed to:
Privacy Policy
Last Updated: June 4, 2026
At Society Row, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, place an order, subscribe to our communications, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Purchase history
- Communications with our Client Services team
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type and device information
- Website usage data
- Cookies and similar tracking technologies
- Pages viewed and interactions with our website
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate regarding purchases and deliveries
- Send transactional emails and order updates
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
- Send marketing communications where permitted or where you have provided consent
Marketing Communications
If you subscribe to our mailing list, we may send updates regarding new collections, product launches, events, promotions, and other brand communications.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Payment Processing
Payments are processed through trusted third-party payment providers. Society Row does not store or have direct access to your complete payment card information.
Payment information is handled in accordance with the security and privacy practices of the applicable payment processor.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, personalize your experience, and support marketing activities.
Cookies may be used to:
- Remember your preferences
- Maintain shopping cart functionality
- Measure website performance
- Understand customer behavior
- Deliver relevant advertising
You may adjust your browser settings to refuse certain cookies; however, some features of the website may not function properly as a result.
Third-Party Services
We may share information with trusted third-party service providers that assist us in operating our business, including:
- Shopify
- Payment processors
- Shipping and logistics providers
- Email marketing platforms
- Analytics providers
- Advertising and social media platforms
These providers may only access information necessary to perform services on our behalf and are required to handle such information appropriately.
International Transfers
As a global ecommerce business, your information may be transferred to, processed, or stored in jurisdictions outside your province, state, or country of residence.
By using our website, you acknowledge and consent to such transfers where permitted by applicable law.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Withdraw consent for certain processing activities
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children's Privacy
Our website is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Society Row